Post Sales

Description:

Responsible for managing and completing complex project activities as assigned by the Senior Sales Director of Samsung’s AT&T Customer Account Team.

Role and Responsibilities

Responsible for managing and completing complex project activities as assigned by the Senior Sales Director of Samsung’s AT&T Customer Account Team. Work closely with other members of AT&T Customer Account Team in support of pre and post sales activities to achieve the assigned sales goals and business objectives. Work within the Samsung Networks organization to conduct deep-dive customer sessions for new technology introduction of 4G/5G RAN and core network features/roadmap and professional services. Develop deep relationships within customer’s network business at multiple levels of the technical organization to become a trusted technical advisor. Become a customer advocate inside Samsung and a Samsung advocate within the customer. Establish/maintain trust and rapport as the SME for technical network solutions. Create proposals based on new and existing contractual agreements. Educate customers on Samsung’s new products and services both individually and in a team environment. Ensure that customer commitments are achieved according to plan. Work with Samsung Korea HQ and US engineering teams for product development plans, schedules, and product introductions. Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new solution rollouts for AT&T.

Skills and Qualifications

Bachelor’s degree in Electronics and Communications Engineering, Telecommunications Engineering, a related field, or a foreign equivalent plus 5 years of progressively responsible postbaccalaureateexperience in job offered or telecommunications related role.