Peloton Expert

Description:

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!

This is a non-exempt, overtime eligible position. In this role, you could work full-time or part-time.

YOUR DAILY IMPACT AT PELOTON

• Provide excellent service and solutions to all current and future Members


• Stay current with new products, features, and content


• Help customers find the right product fit for their needs


• Meet or exceed established performance goals


• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned


• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support


 

YOU BRING TO PELOTON

• You have a passion for fitness, technology, and Peloton


• You are approachable, a good listener, and empathetic


• You have proven sales, service, or fitness experience in a customer-centric environment


• You have the ability to create immersive customer experiences


• Strong verbal and written communication skills


• You are ambitious, hardworking and team-oriented


• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays, as your hours will be based on business needs


• High school diploma or equivalent