Description:
Duties:
- Answer phone calls and redirect calls to the appropriate individual.
- Greet patients.
- Record patient information.
- Digitize patient information.
- Collect patient payment information and check that it is valid.
- Validate medical insurance coverage.
- File patient records.
Skills Required:
- Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
- Bilingual Preferred.
- Prior experience using EPIC Systems.
- Keyboarding skills are necessary.
- Ability to communicate effectively with multicultural and language-deficit patients.
- Effective interpersonal and communications skills required.
- Excellent telephone etiquette.
- Knowledge of medical terminology strongly preferred.
- Must be able to adapt to a growing and changing environment.
Education, Certificates & Licenses Required:
- High School graduate/GED.