Order Processing Clerk

 

Description:

 

Order Processing Clerk Key Responsibilities:

  • Accurately enter and manage customer orders into the order management system, ensuring all information is complete and correct.
  • Respond promptly to customer inquiries via phone, email, or chat, providing information about order status, shipping details, and any related issues.
  • Communicate and collaborate with various departments, including Sales, Warehouse, and Shipping, to ensure smooth order fulfillment and address any order-related issues.
  • Track the status of orders and proactively communicate any delays or issues to customers and relevant internal teams.
  • Resolve any issues related to orders, such as shipment delays, product availability, and payment discrepancies, in a timely and efficient manner.

Order Processing Clerk Requirements:

  • High school diploma or equivalent.
  • Proficiency in using order management systems and customer service software; familiarity with MS Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy in processing orders and managing customer information.

Organization Azimuth, LLC
Industry Other Jobs Jobs
Occupational Category Order Processing Clerk
Job Location Illinois,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-06-01 7:52 am
Expires on 2024-12-01