Description:
As a Training Operations Specialist, you will play a crucial role in ensuring the smooth operation of our training programs. You will be responsible for managing the logistical and administrative aspects ensuring that our learning environments are well-prepared and that all administrative processes are executed efficiently.
Key Responsibilities:
Classroom Management:
- Book and manage classroom and training spaces, ensuring all logistical details are handled effectively.
- Coordinate the setup and breakdown of training rooms, including arranging necessary equipment and materials.
- Ensure all training rooms are equipped with the required technology and materials for seamless delivery of sessions.
Administrative Support:
- Provide administrative support to the client including scheduling, document preparation, and communications.
- Assist with the creation and distribution of training materials and resources.
- Maintain accurate records of training sessions, attendance, and feedback.
Assistance Duties:
- Serve as the primary point of contact for trainers and participants, addressing any logistical concerns or inquiries.
- Assist in the coordination of special events, workshops, and other learning activities hosted by the client
- Support the development and implementation of process improvements to enhance operational efficiency.
Qualifications:
- Proven experience in an administrative or operations role, preferably within a corporate training or educational environment.
- Strong organizational skills with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite