Description:
The Operations Team Leader is responsible for effectively managing production activities for a specific area of focus of the Focus Factory and developing collaborative partnerships with Colgate colleagues. This person must be able to deliver agreed business results while maintaining positive employee relations. The primary responsibilities of the role include department start up, shut down, daily production schedule adherence, customer service, area financial performance, quality, microbiology, EHS, labor relations, people and team development. This key player works within a structure that requires considerable work with Planning, Quality Production and Warehousing. This role will guide and empower teams in the strategies of Category Supply Chain.
Principal Duties And Responsibilities
- Manages the people, materials and equipment by active presence on the shop floor to achieve the production schedule and deliver area metrics.
- Accountable for Operational Excellence initiatives (EOHS, Quality, FP&R) activities of the production area to deliver high levels of service to internal and external customers
- Support Environmental Occupational Health and Safety (EOHS) initiatives to improve Total Recordable Records (TRR) and Lost Work Case Rate (LWCR) metrics while supporting near misses and accident Investigations.
- Support Quality initiatives to have improvements with Micro Performance Indicator (MPI) and Non Conformances metrics, and perform NCF failure investigations.
- Support the implementation of the standards of Plant Performance & Reliability (FP&R) within the teams, with focused emphasis in regards to People Capability, 5S & Visual Workplace, Autonomous Maintenance and Continuous Improvement.
- Ensures the development of people, teams, and interpersonal capabilities by way of training, information sharing, mentor, feedback, delegation, and performance management
- Leads the team in completing metrics and keeps the plant advised about operations performance on a regular basis.
- Effectively addresses labor relations issues in the area when appropriate, according to CP Managing with Respect principles.
- Support Employee Relations (ER) and performance issues investigations and follow ups in collaboration with Human Resources
- Drive improvement of team performance and behaviors in line with Colgate’s value based environment.
- Ensures compliance with facility policies and procedures, e.g., timekeeping, crewing, vacation scheduling, overtime, attendance etc. Gather data and identify a daily strategy which improves product quality and efficiency.
- Coordinates the activity of operations and maintenance team members and ensure all company procedures are followed.
Required Qualifications:
- Bachelor's Degree in Engineering or equivalent.
- 2+ years Supply Chain Manufacturing work experience
- 2+ years supervisory experience
- Ability to work irregular shifts, including nights, weekends, holidays and extra shifts as needed
- Previous experience and proficiency with the following: MS Word, Excel and PowerPoint