Description:
Responsible for operations of Buffalo Waterfront including overseeing the full time, seasonal, and part time operations staff. Oversee and manage the day to day operations of the venue including programming and event coordination, logistics, inventory management, and seasonal transitions.
Key Accountabilities/Outcomes
- Hiring and managing all operations staff
- Managing operations payroll
- Scheduling and training of seasonal and part time staff including the creation of all orientation materials
- Support events team in client meetings, as needed
- Coordinate and execute all programming and event set ups, operations, and tear downs
- Assign operations team leads for all events
- Manage inventory including but not limited to event and programming equipment, machine inventory and maintenance, outdoor furnishings, and all site equipment
- Complete site wide inventory management two times per year
- Implement a maintenance plan for site amenities and equipment
- Maintain accurate inventory of keys and access
- Coordinate with Event Managers on data sheets and event layouts to ensure timely and accurate execution of in house and third-party events
- Oversee seasonal transitions in coordination with the facilities management team
- Manage the winter set up and construction including the ice surface and surrounding amenities
- Hire and manage Ice Technician and Zamboni Driver for the winter season
- Assist with long term capital needs and planning
- Implement and maintain inventory storage procedures
- Identify site amenity and capital planning needs in coordination with the facilities management team
- Other duties, as assigned
Knowledge/Skills/Experience
Minimum 2-year event operations and management experience or equivalent
Ability to establish effective working relationships with others
Good motor, hand and eye coordination
Good computer skills
Willingness to work nights and weekends as needed