Operations Lead

Description:

As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work.

How You Will Make An Impact:

• Help facilitate smooth shift transitions by communicating updates on your team’s production
• Verify Standard Operating Procedures are being followed
• Run reports throughout the shift (we will teach you how to do this!)
• Participate in special projects as needed

What we're looking for:

• Solid understanding of thredUP quality standards and operations processes
• Enthusiastic about building leadership skills
• Ability to keep business and customer information confidential
• Ability to exercise independent judgment and operate with minimal supervision