Description:
PRIMARY FUNCTION(S):
- Responsible for assisting with Campus Center operations, reservations within the Campus Center, Davis Ballroom, Chapin Lawn, and all student organization events reservations regardless of space on campus.
- Supports all functions of the Campus Center in conjunction with, and in the absence of, the Associate Director including but not limited to: student staffing, training, setups, work-orders, and operations of the Campus Center.
- The Office of Student Engagement, within the division of student affairs, strives to create a student experience framed by the core values of the division which are Community, Learning, Wellness and Social Justice.
DUTIES AND RESPONSIBILITIES:
Space Reservation (40%):
- Serve as the primary scheduler for the Campus Center facilities and the point of contact for all students and/or student organizations reserving space on campus.
- Works directly with Events Management to discern best space locations outside of the Campus Center facilities.
- Implement best practices in the scheduling software program (25Live) and student organization software (Engage) that conform with campus and national best practices; as well as initiate new usages of the platform for best efficiencies, student learning, and customer service.
Event Planning & Logistics (20%):
- Ensure event and client success through regular communication, direct meetings, development of logistic plans (timing, event schedules, setup/breakdown times, etc.) as well as following CMP & ACCED-I best practices in event planning.
- Plans logistical details of events directly with other departments across campus for event success and safety.
- Ensures client satisfaction through communication, planning and development of programs for students, faculty, staff, and external stakeholders.
Supervision & Training (15%):
- In conjunction with the Associate director, recruit, train, schedule, and supervise 30 OSE Student employees.
- Supports learning outcomes, curriculum development.
- Assist with training, development, and recognition initiatives.
- Assumes supervision in absence of the Associate Director.
Assessment & Data Collection (15%):
- Build and maintain assessment and data collection in regards to the Campus Center Spaces; including but not limited to: space usage, foot traffic, client feedback, inventory tracking, equipment and supplies.
- Utilizes data analytics to project building usage and trends based on historical data.
- Utilizes data for recommendations to assist Associate Director with FFE replacement, short- and long-term projects.
Miscellaneous (10%):
- Backs up other staff needs as necessary.
- Perform related duties as required.
MINIMUM QUALIFICATIONS:
Education Experience: Associated degree required, Bachelor’s degree preferred, and 1-3 years of relevant experience, or an equivalent combination of education and/or experience.