Museum Store Sales Associate

Description:

DUTIES AND RESPONSIBILITIES:

· Assist senior staff in daily cash receipts/closing report and item reports.

· Assists in opening and closing procedures including cash handling and balancing register at the end of the day.

· Assists in the proper handling of inventory, and takes steps to prevent damage.

· Serves and assists customers with purchases.

· Provides exceptional customer service.

· Restocks inventory in Store; informs senior staff when product is low.

· Assists with end of year inventory count.

· Incorporates WPC’s constituent-focused customer service values in work habits and interaction with others.

· Encourages visitors to become members. Sells WPC memberships in Museum Store.

· Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.

· Cleans the Museum Store and maintains its appearance daily.

· Performs additional duties and responsibilities as needed.

QUALIFICATIONS:

· At least two years of retail sales experience is required. Relevant sales experience in a gift store, boutique, or home décor environment is desirable.

· Professional customer service skills and ability to communicate effectively are required.

· Must demonstrate a professional and positive attitude especially when communicating with customers, fellow co-workers, and management team.

· Must be familiar with computerized Point of Sales systems and possess applicable computer skills.

· Experience with cash handling is strongly preferred.

· Flexibility with schedule, hours, and ability to work weekends and holidays are required.

· Ability to meet all physical requirements of the job with or without a reasonable accommodation.