Description:
Are you passionate about history, customer service, and creating unforgettable visitor experiences? As a Museum Store Assistant Manager at one of Nashville’s iconic historic sites, you’ll lead with enthusiasm, ensuring every visitor feels welcomed in our store. From curating an organized, inviting environment to driving successful store operations, you’ll be essential in shaping memories for each guest. If you're ready to combine your love for history with your retail expertise, join us and make history every day!
What you will be doing:
- Assists in managing daily store operations, including opening and closing procedures, cash handling, and ensuring compliance with store policies.
- Monitors and manages store inventory, including receiving, stocking, and replenishing products.
- Maintains a clean, organized, and visually appealing store environment.
- Provides exceptional customer service, including addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
- Assists in creating and executing promotional events, sales, and store displays to drive traffic and increase sales.
- Collaborates with the marketing team to develop in-store marketing materials and campaigns.
- Assists in managing store budgets, including tracking expenses and preparing financial reports.
- Ensures compliance with museum policies and procedures, including health and safety regulations.
- Handles administrative tasks such as payroll, employee records, and store documentation.
- Develops and implement strategies to enhance customer satisfaction and store loyalty.
- Performs other duties as assigned.
What you will need:
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Excellent verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work independently and as a team player.
- Ability to identify and respond to needs.
- Ability to multitask in a fast-paced environment.