Description:
Duties/Responsibilities
- Greet and welcome visitors while communicating our readiness to provide assistance: 3 or 4 employees are needed daily to handle all responsibilities of the gift shop team, depending on the number of groups and traffic volume. Stations include: 1. Greeter 2. Floater 3. team members behind the counter to assist paying customers. (behind the counter might be 3-4 team members on a busy day) Team will also be responsible for restocking, cleaning, pricing and displaying new merchandise.
- Ready the store for public opening and confirm store doors are unlocked.
- Perform a cash count of the Point of Sale (POS) system to reconcile register funds.
- Respond to store calls when it does not disrupt ongoing customer interactions.
- Familiarize yourself with both the store’s inventories and retrieve merchandise from overflow stock as needed for replenishment.
- Assist in pricing and labeling merchandise.
- Conduct register reconciliation at close, post cash entries, deposit funds into a secured safe, and generate a Z tape for recordkeeping purposes.
- Confirm the change to ensure accurate preparation of the required amount for the following day.
- Adhere to the daily “To-Do” List for cleaning duties in the store.
- Close and safeguard the establishment by securing all doors and turning off all lights/equipment.
Required Skills/Abilities
- Able to perform physical duties and tasks, including lifting, moving, and climbing stairs.
- Able to count and make change with a focus on accuracy.
- Able to engage in a courteous and calm manner with customers and staff.
Education and Experience
- Retail experience necessary.
- High School Diploma is required.
- Retain a keen interest in learning about Belle Meade’s history and attractions.
Work Environment and Physical Demands
- Ability to perform physical duties and tasks, including using the ladder, lifting or moving boxes and displays, restocking the storeroom, and climbing stairs.
- Ability to stand and/or walk for long periods of time.
- Must be flexible to work weekends, evenings, and some holidays