Description:
Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greet and welcome adults and children, engage in conversations and facilitate in-exhibit play
- Maintain clean, safe and inviting environments in all Museum spaces
- Actively address guest feedback and work to improve overall guest experience
- Maintain current knowledge of all programming, special events and exhibit schedules
- Support Front Desk and Café operations as necessary
- Operate exhibit spaces for opening, resetting and closing including consumable maintenance
- Collaborate with team and take initiative to provide assistance to others on a regular basis
- Facilitate programming and engage in playful interactions within the exhibit spaces
- Support Museum Educators by participating in off-site school outreaches as offered
- Create invitation and inspiration for visiting children and families through play facilitation
- Support Museum after-hours events as required (minimum one event per month)
- Assist in training new employees when assigned
- Coordinate with and support volunteers throughout the Museum
- Other duties as assigned
Requirements:
- Strong commitment to the Museum’s mission, vision and values of diversity, equity, access and inclusion
- Ability to communicate with guests and co-workers in direct, respectful and confident manner
- Ability to work effectively and accurately in a fast paced environment while maintaining excellent guest service
- Clean, neat and professional appearance
- Ability to maintain a clean work environment
- Interest and enthusiasm for working with children and families
- High energy and interest in engaging with visitors while moving throughout the Museum
- Fluent English proficiency: writing, reading and speaking skills, bilingual Spanish preferred
- Minimum of 18 years of age
- High School diploma or equivalent required
- Must pass Museum pre-employment screening process