Mspl Account Manager

Description:

Key Responsibilities

• Day-to-day account management, relationship building, selling and troubleshooting external customer issues by collaborating with internal team members. Works with operations, finance, customer care, GPO, generics, sales effectiveness, contracts, and legal among other internal teams

• Successfully manage an assigned sales territory by driving the sales process to expand valued added services, expand wallet share, and increase overall gross profit. Interpret, analyze, and deliver Quarterly Business Reviews to assess customer needs and presents value added services of Provider Solutions to key decision makers. Analysis of sales reports and customer trends to proactively identify and capture opportunities.

• Build profitable business relationships with physicians/clinicians and administrators to drive the adoption of technology and other value-added services and increase partnership role.

• Develop a knowledge base of the marketplace, business environment, physician practice dynamics and customer concerns to drive consultative selling approach. Share best practices with team members to enhance skills of others, improve and increase leadership/mentor skills.

• Win new business opportunities through strategic acquisition that meets or exceeds sales objectives. Collaborates with other business functions within Provider Solutions to drive integrated selling opportunities/solutions to closure.

• Facilitate resolution of customer issues including working proactively with Provider Solutions Credit/Collections to help resolve financial matters and manage risk.

Minimum Requirement

Degree or equivalent and typically requires 2+ years of relevant experience

Education

4-year degree required preferably with an emphasis in sales and marketing, business management, or healthcare related field or equivalent experience in a sales position