Mid-market Account Executive

Description:

What you'll be doing:

• Continually build pipeline of new business, upsell, and cross-sell opportunities
• Exceed activity, pipeline, and revenue goals on a quarterly basis
• Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
• Develop and manage relationships with prospects and accounts in the territory
• Demonstrate and sell value to key partners within the accounts during fast paced as well as complex sales cycles
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce/Clari

What you bring to the role

• 3+ years of software selling experience; SaaS experience preferred!
• 2+ years outbound prospecting experience a plus
• Experience selling to Director/VP+ level leaders
• Bachelor's degree or equivalent work experience
• Track record of success selling into mid-market companies
• Technically savvy; detailed understanding of a related CX technology
• Proficiency in key Sales tools such as Salesforce.com, Outreach, Clari, and MEDDPICC
• Skilled in virtual presentations, online web demos, remote sales processes, and drafting business plans
• Outstanding verbal and written communication skills
• Ability to accurately forecast monthly/quarterly metrics
• Every high-tech sales role requires hard work, commitment, energy, enthusiasm, a can-do attitude and positivity coupled with many other “right behaviors” which ultimately come down to being a person of integrity.
• Willingness to trave