Description:
Essential Job Responsibilities
Membership
- Responsible for planning, under guidance from the Director of Development, and executing multichannel membership marketing campaigns driving the acquisition, retention, and stewardship of members with annual contributions up to $5,000
- Work with the Director of Development and other individual fundraising staff to solicit and steward Chai Circle members ($1,000-$9,999)
- In concert with Development Department colleagues, coordinate moves management and fundraising processes across membership, individual donors and prospects, integrating the lower-tier and mid-tier (Chai Circle) membership programs with the major gifts (Leaders Council) program and other departmental fundraising goals and strategic initiatives
- Oversee all annual fund activities
- Uphold procedures and policies around member relations, including member benefits and gift recording and recognition
- Manage The CJM’s donor information system as it relates to membership; track and document upgrades, payments, and acknowledgements
- Monitor membership programs’ ROI and retention rates and develop tracking reports in partnership with Development Operations and Data Specialist
- Collaborate with Development team members and internal partners to create written communications, appeals, invitations, and other fundraising materials to support member upgrades
- Manage all acquisition and renewal efforts including direct mail, on-site promotions, and digital campaigns, providing detailed ongoing analysis of campaigns and lead comprehensive message testing efforts
- Liaise with the Marketing and Communications team on strategic member and donor communications, ensuring mailings and electronic solicitations integrate with CJM external communications priorities and organizational voice
- Collaborate with Visitor Experience team members on member experience and membership marketing efforts
Stewardship
- Steward, support, and communicate with members to maintain and grow their support
- Work closely with the Director of Development to ensure appropriate donor recognition
- Design and coordinate annual series of compelling events and other stewardship and cultivation activities for different membership segments, including museum tours and art collections and studio visits for Chai Circle members, in collaboration with Events, Public Programs, Education, and Curatorial Departments
- Oversee creation of member-level guestlists and check-in process for membership and other donor events.
Other Responsibilities
- Represent The CJM by attending and helping at the Museum events, including exhibition openings and fundraising events
- Represent The CJM in the Jewish and Bay Area arts communities
Minimum Qualifications
- Bachelor of Arts or Science degree or minimum 2 years equivalent experience in relevant work with databases, on-line platforms, and/or other related technology, preferably in a non-profit or museum environment
- Cross-departmental collaboration and partnership, in a professional setting preferred
- Experience in implementing change, ideally in a professional work environment