Market Manager

Description:

The Farmers Market Manager oversees day-of-market operations as Down to Earth Markets' on-site representative, working closely with the company's office team to help ensure the market's success and spearhead interactions with market vendors, shoppers and the community:

• Supervising and managing daily operations to assure a smooth- and safe-running market
• Enforcing market rules and regulations
• Proactively and consistently communicating with the office team
• Collaborating closely with the market's co-manager
• Collecting and reporting market data and success metrics
• Setting up and breaking down the market manager tent and display, market signage, and any other Down to Earth equipment as needed
• Posting to Facebook/Instagram on behalf of the market on market days and work with the Digital Marketing Manager to provide information and images from the market for marketing purposes
• Selling farmers market branded items
• Taking initiative in providing customer service; serving as a market host to welcome and engage shoppers, promoting good relations between vendors, our company, and the shoppers
• Assisting shoppers and vendors with use of food access and nutrition programs (SNAP, FMNP)
• Reporting successes, concerns and opportunities to Down to Earth Markets; sharing feedback and ideas
• Occasionally representing the farmers market at community events and through flyer distributions
• Attending weekly conference calls with fellow managers and the Operations Manager
• Occasionally filling in for fellow site managers at other market locations

Physical / schedule requirements:

• Commit to consistently working 8-10 hours a week
• Able to lift and carry up to 50 pounds
• Able to walk and stand for several hours at a time
• Able to work in all weather conditions, e.g. heat, cold, rain, sun, wind, snow
• Lead market set up and breakdown, including directing people and vehicles, moving equipment, and cleaning up the market site as needed
• Complete two days of shadowing alongside another site manager at another farmers market as part of training
• Complete remote training, using a computer or smartphone, outside of market hours
• Complete the required flyer distribution blitz outside of market hours
• Communicate regularly, effectively, and in detail, including filing timely reports, to ensure a steady flow of information between the market and the office
• Monitor and reply to messages from the office, especially around end-of market reporting and pre-market prep

• Have use of a smartphone to use Microsoft Teams, our reporting web app, and Facebook/Instagram/Meta Business Suite during the market day