Description:
Supervises the service, onsite food production and daily operations of food services, facilities, and personnel. Assigns and prioritizes work, schedule staff and establishes quality standards.
Example of Duties
- Supervises service delivery, training, safety, sanitation, facilities maintenance, marketing, and cash handling in order to meet departmental goals.
- Assists with the development of operational pricing and budgets to meet sales, budgetary, and financial targets.
- Supervises and participates in food production, including forecasting food ordering, food preparation, and food sanitation.
- Authorizes purchases and monitors inventory control procedures.
- Assists in the planning and execution of dining programs and participates in short and long-term strategic planning.
- Assists in creating and updating policies and procedures used by the department in order to assure compliance with university policies and State and Federal laws.
- Evaluates product offerings and selection to keep current with the popularity of items offered for sale.
- Markets the department and acts as the liaison for the department with various units, committees or task forces.
- Establishes and demonstrates a positive working relationship with vendors to develop product ordering, delivery, and stocking schedules.
- Researches, facilitates, and develops trainings and orientations for new staff.
Level Guidelines
- Aware of key annual objectives of department or work unit
- Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports
- Focus on ISU’s mission and meeting department or work unit goals
- Supervises a small department or work team
- Often is a working supervisor with direct, previous experience performing work of those supervised
- Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management
- Requests approval for financial actions beyond a limited scope per policy
- This position is a 12 month appointment, Nights and weekends will be required.