Description:
Kellogg is progressing toward unleashing our full potential by the end of 2023. After this portfolio transformation journey is complete, this role will support Kellanova, a leading company in global snacking, international cereal and noodles, plant-based foods, and North America frozen breakfast. Learn more about our bold next steps at UnleashingOurPotential.com.
HERE’S A TASTE OF WHAT YOU’LL BE DOING
- CRM Management – CRM systems play a vital role in driving business growth by leveraging data-driven insights and effective customer management practices. You will manage an efficient CRM system that supports the organization’s customer-centric activities and ensure that data is accurate and accessible for decision-making. Train and educate employees on CRM strategies, tools, and processes to ensure alignment and adoption across the organization.
- Analytics – Analytics enable organizations to drive effectiveness and efficiency. You will analyze CRM data to provide insights into sales and customer performance, assessing the effectiveness of sales campaigns to make informed fact-based strategic recommendations. Monitor key performance indicators (KPIs) and provide regular reports and analysis to stakeholders.
- Sales Operations – Sales operations and enablement are essential for optimizing sales processes, empowering sales teams, and driving sales performance. You will develop a clear sales strategy to reach customers effectively, define a structured sales process, set realistic sales targets, and forecast future sales performance.
- Collaboration – Driving best in class collaboration requires effective communication, knowledge sharing utilizing technology tools, and promoting shared goals. You will bring your passion for collaboration and work with cross-functional stakeholders to ensure that the CRM system supports their needs and to identify opportunities for process improvement
YOUR RECIPE FOR SUCCESS
- Proven experience as a CRM Manager or similar role
- Proficiency in CRM software and tools
- Experience sales data analysis and digital outreach
- Must have a growth mindset, take the initiative, be independent and motivated to drive continuous improvement.