Manager

Description:

Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Position Overview
If you are highly motivated, ready to lead a team, and have ambitions to be a part of a Best in Class organization, Samsung’s Retail Brand Execution Team is the place to be. In this role you will be tasked with bringing Samsung’s most innovative products to life in retail. A passion for technology, merchandising, and retail execution is a must to be successful in this role. Prior Merchandising Program Management experience is required, either in retail store locations, corporate support, or running a field merchandising program. If you want to work among the very best talent in the industry, working on the most innovative products in the world, you belong at Samsung Retail.
This position focuses on the overall program management of Samsung’s retail footprint across multiple partner channels, via a team of installation and merchandising vendors to ensure Samsung brand standards are consistent in all channels delivering a best in class customer experience. This role will provide you a high degree of autonomy to direct some level of reasoning and logical analyses to determine the best course of action when managing your projects.

This position reports directly to the Retail Brand Execution Lead.
Role and Responsibilities
Responsibilities and Duties:
Lead a team of project managers, in a fast paced Retail Merchandising & Installation program at different points in the project management life cycle simultaneously
Develop standardized and scalable processes to execute 3pl installation programs across multiple national channel partners
Develop strategies to accelerate merchandising & install efficiencies to elevate levels of execution and delivering on company goals to increase ROI on Samsung’s investment in retail.
Extensive product knowledge to understand the why behind merchandising initiatives and programs
Support ongoing monthly & on demand merchandising programs after initial launch or install is complete
Communicate effectively with all levels of management as needed to ensure the broader org is aware of project status
Develop reporting that provides a cohesive narrative that delivers transparency, factual data and insight with action plan resolutions for Installation services and activities.
Communication is key to your success by champion your team’s capabilities to executive leadership
Develop a strong working relationship with external vendors to ensure their efforts align with your team’s vison on project execution
Create an environment that fosters strong internal partnerships to improve collaboration and effective working relationships with stakeholders and subject matter experts.
Experience with managing highly ambiguous timelines and project details.
Become the source for guidance in how to properly navigate the organization
This leader will need to be the subject matter expert on all internal processes and Samsung systems to ensure quality control is upheld throughout all project cycles
Understand Samsung’s marketing plan and product categories to build programs that deliver on this vision
Oversee project budgets are correctly managed to meet HQ driven timeline and project deliverables within identified parameters meeting the organizations forecasts and profitability.
Become familiar with Samsung’s fixture design & methodology to provide insightful feedback around how fixtures our deployed
Provide support for project reviews to identify risks, updates, and project timelines that would affect execution.
Continually look for new solutions to more effectively manage new roll-out for new fixtures, logistics and installation processes are aligned for successful project execution.
Monitor potential high risk issues that could impact your team’s abilities to meet all project deliverables. Provide coaching to develop viable course correction to complete all project successfully
Model best practices of a high preforming team by leading from the front and understanding your teams most commonly executed activities
Strong Negotiating skills to find best paths forward that support both internal and external partners.
Proficiency in Microsoft Office suite that will support department requirements to create complex excel documents and PowerPoint presentations
Excellence in time management skills and follow up to ensure meeting on time deliverables.
Background/Experience Required:
A Bachelor's Degree in business administration, business information technology, or related field.
10+ years of related job experience without a BS degree.
Ability to travel 30% or as required for business needs, ex: shakedowns, installations, and various conferences
Flexible, sensible and strives for a ‘Can Do’ attitude in a high paced/ high stress environment
Ability to work in a self-directed environment to complete complex tasks within deadline and financial constraints
Strong interpersonal, communications, analytical, problem-solving and organizational skills
Excellent verbal and written communication skills
Must understand contracts and able to negotiate with external vendors
Prior experience with reading planograms for purpose of execution or project management
Microsoft Office Suite proficient expert in Excel and PowerPoint
Prior experience in retail operations, store management, and staffing a plus
Skills and Qualifications
Necessary Skills and Attributes
Interact with all levels within the organization and external contacts to develop and maintain excellent working relationships
Plan, organize and prioritize multiple complex assignments and projects.
Demonstrate competency in both oral and written communication skills for both internal and external personnel at various levels, especially in the sales and marketing, logistical or financial areas of clients, prospects, and SEA.
Expert level experience with Microsoft Office suite of programs with specific focus on excel
Tableau report creation and use to track & report on projects a plus
Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames.
Demonstrated excellence in time management skills and follow up to ensure meeting on time deliverables.
The ability to accept tasks and problems/situations that differ and require creativity to search for solutions among learned consequences.
The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance of successful experiences of others.