Description:
Our team is seeking a Manager, AI ML Operations who'll oversee the strategic implementation and operational management of artificial intelligence (AI) and machine learning (ML) projects. This role involves coordinating multi-functional teams, optimizing processes, and ensuring that AI/ML models are effectively integrated into business operations. The ideal candidate will have a solid technical background, excellent leadership skills, and a passion for driving innovation through AI and ML technologies. This role has responsibility for hiring, termination, development, performance, and salary decisions. The chief contribution of the Manager is their ability to make decisions regarding the short and long-term planning of resources.
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! If you are passionate about driving excellence and want to make a significant impact, apply today!
Responsibilities:
- Lead and manage AI and ML operations, ensuring alignment with organizational goals and objectives.
- Collaborate with data scientists, data engineers and UI developers to design, develop, and deploy AI/ML models and solutions.
- Manage and evaluate the performance of AI/ML systems, making recommendations for improvements and optimizations.
- Develop and implement operational strategies, policies, and best practices for AI/ML workflows.
- Lead project timelines, budgets, and resources to ensure successful delivery of AI/ML initiatives.
- Facilitate communication between technical teams and business partners to ensure understanding of project scope and requirements.
- Stay ahead of industry trends, technologies, and standard methodologies in AI/ML to drive innovation.
- Mentor and support team members, fostering a culture of continuous learning and improvement within the AI/ML operations team.
Knowledge/Skills/Abilities:
- Proven experience of leading highly effective teams, fostering teamwork and driving performance within the AI/ML operations environment.
- Proven track record of managing complex CI/CD pipelines, governing the ML models, version tracking, maintaining data lineage and applying best practices
- Responsible for developing and managing the overall AI/ML lifecycle from development to deployment, including model monitoring in cloud and/or on-prem environments, for large scale and available systems
- Ensure the ML models, the associated platform, and the data pipelines run seamlessly, efficiently, reliably and at scale
- Solid understanding of AI and ML concepts, frameworks, and methodologies.
- Deep understanding of cloud platforms and services (e.g., Azure, Google Cloud, AWS) for AI/ML deployment and scaling.
- Proficiency in programming languages such as Python, R, or Java, and experience with AI/ML libraries (e.g., Pyspark, TensorFlow, PyTorch, Scikit-learn).
- Experience with data management and analysis tools, including SQL and data visualization software.
- Excellent project management skills, with a proven track record of successfully managing multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
- Exceptional communication and social skills, capable of working effectively with diverse teams and partners.
Education:
- Bachelor’s degree in Computer Science, Information Technology or Data Science, engineering or a related field.
- Bachelor’s degree in Computer Science, Information Technology or Data Science, engineering or a related field. (Preferred)
- Licenses and Certifications:
- Certified Artificial Intelligence Practitioner (CAIP) (Preferred)
- AWS Certified Machine Learning Specialty (Preferred)
- Project Management Professional (PMP) (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States