Formally supervise and coach a team of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles.
Work with business/product owners to develop and deliver on new services to introduce new products and bundles.
Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year.
Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk.
Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels.
Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.
Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies.
Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership.
Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity.
Qualifications:
Engineering experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership.
Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
Has skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Steeltoe, Angular, DXP, others).
Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code.
Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors.
Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling).
Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code.
Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring.
Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience.
Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time.
Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point).
Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation.
Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others).
Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others).
Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls).
Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to Understands application/service limits and behaviors.