Manager

Description:

What you’ll do:

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports

• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements

• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Interact with business counterparts and other Tech colleagues to ensure appropriate coverage of shared controls and/or shared processes

• Proactively engage team members and project leads to ensure system changes or enhancements consider controls and standards during design and through implementation

• Review and verify governance documents and procedures for accuracy and effectiveness

• Design and produce metrics used to measure efficiency and effectiveness

• Create and disseminate reports and metrics related to the risk environment to key stakeholders

• Analyze, identify and correct data issues with systems used or owned by a department

• Provide subject matter expertise on processes when representing the department in projects and other meetings

• Coordinate audit activities by operating as an intermediary between auditors and auditees and provide consultation to technology associates and leaders on audit matters

• Identify opportunities and work with business stakeholders and partners to embed risk management practices into our daily operations and business processes across the organization

• Use analytical skills to conduct Risk Process Assessment and Improvement, Data Process Design & Process Excellence

• Lead designing, implementing, and operating an effective Continuous Process Improvement and Change Management program to advance process effectiveness

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of Process or Risk Management experience

• At least 2 years of Continual Improvement experience

Preferred Qualifications:

• Lean, Six Sigma, or Business Process Management certification

• 3+ years experience with Gen AI/ML

• 3+ years experience with regulatory framework governing financial services

• Strong communication and collaboration skills

• Strong problem solving and influencing skills