Description:
The Library Services Coordinator within CARLI supports library computer systems and software serving the libraries of the members of the Consortium of Academic and Research Libraries of Illinois (CARLI). In support of l-Share, the CARLI Digital Collections and other CARLI services, CARLI's Library Services Coordinators work with CARLI's management and staff, as well as member library staff to plan and implement new services, to develop and present continuing education programs, to organize consortial meetings, and to coordinate system problem analysis and resolution.
Duties & Responsibilities
- Provides user services for CARLI member library staff using I-Share and other CARLI services. Serves as front line support for library software and systems that provide mission critical services in Illinois academic libraries. Develops and provides reports, instructional materials, and enhancements to customer service that are proactive, databased, and customer- focused.
- Participates in planning, testing and implementing library software enhancements, upgrades, and data migrations. Maintains awareness of current and emerging standards and technologies related to library management systems.
- Performs bibliographic data quality analysis and modification as needed to improve data quality and accessibility and reduce duplication in the consortial union catalog.
- Prepares and presents continuing education programs for consortial member library staff on a variety of subjects related to the consortium's systems and projects.
- Prepares policy and procedure documents in consultation with colleagues and advisory groups. Writes and revises documentation and training materials. Assists in keeping the CARLI website, directory and records up to date.
- Serves as a communication liaison between CARLI staff, CARLI member library staff, and as appropriate, support staff of CARLI service vendors.
- Serves as a CARLI staff liaison to various CARLI committees. Arranges meetings, prepares background materials, advises committee members on consortial goals, procedures, plans and projects.
- Performs other duties appropriate for the position of Library Services Coordinator as determined by the Director of User Services.
Minimum Qualifications
Required: Bachelor's degree. A total of one (1) year (12 months) in education, training and/or work experience in a position with responsibilities that include using and/or supporting online library systems and services. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)