Description:
Specific Duties & Responsibilities
- Monitoring and tracking outreach and communication to all students while on a LOA and when they return.
- Under the direction of the Associate Director, update processes and documents related to the LOA process consistently and share with campus partners as needed.
- Collect all pertinent information for a student requesting a medical leave of absence and emergency leave of absence, ensuring a coordinated approach with relevant campus partners.
- Assist team with programming and events for returning students.
- Collect and update the Associate Director on data and trends of LOA for university reporting.
- Collaborate and partner with case managers supporting students on LOA and transitioning back to JHU.
- Stay up to date on higher education trends and best practices related to LOA.
- Contribute to streamlining workflows and processes of LOA within the university system.
Special Knowledge, Skills, or Abilities
- Must be able to work independently, make decisions and problem-solve. Excellent organizational and communication skills, both oral and written.
- Demonstrated commitment and success working in a multicultural environment with a critical understanding of social justice.
Minimum Qualifications
- High School Diploma or graduation equivalent.
- Three years administrative/academic related experience.
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.