Learning And Development (l&d) Lead

Description:

Capital One is looking for a Learning and Development (L&D) Lead to design, implement, and evaluate Workforce Development training programs. The role focuses on enhancing skills and career readiness for individuals from diverse backgrounds. The L&D Lead will partner with stakeholders to create effective instructor-led, virtual, and self-paced learning experiences.

Key Responsibilities:

Training & Development:

✔️ Design and deliver engaging L&D experiences (virtual, in-person, and self-paced)
✔️ Assess training effectiveness using feedback and program data
✔️ Stay updated on learning trends and best practices

Stakeholder Collaboration & Communication:

✔️ Identify skill gaps and training priorities with program managers
✔️ Present progress updates, needs, and results to senior leaders and business partners
✔️ Facilitate impactful discussions and training sessions with diverse audiences

Process Improvement & Problem-Solving:

✔️ Continuously improve training programs based on feedback and evolving business needs
✔️ Prioritize tasks and manage multiple projects independently
✔️ Provide strategic recommendations for workforce development initiatives

Qualifications & Requirements:

Basic Qualifications:

📌 High School Diploma, GED, or equivalent certification
📌 Minimum 2 years of experience in Training Design, Development Delivery, or Client Consulting
📌 At least 1 year of experience in Project or Program Management

Preferred Qualifications:

✅ 3+ years of experience in Training Design & Development Delivery
✅ 3+ years of experience in Client Consulting
✅ 2+ years of experience in Project Management

Work Mode & Benefits:

📌 Hybrid Work Model: Work 3+ days per week in-office (Monday - Thursday), Friday is virtual
📌 Performance-Based Incentives: Eligible for cash bonuses & long-term incentives (LTI)
📌 Comprehensive Benefits:
✔️ Health & Dental Insurance
✔️ 401(k) with company match
✔️ Short- & Long-Term Disability Coverage
✔️ Employee Stock Purchase Plan (ESPP)