Lead Solutions Architect

Description:

The Integrations Lead Solution Architect works tightly with customers on understanding their integration needs, assists in designing the solutions, and coordinates the development and deployment of these integrations. This role is the product owner for our PS-built integrations, working with customers and the Product team daily. They support and advocate for our users and focus on delivering quality. As part of the frontline of the Professional Services organization, the Integrations Lead Solution Architect is responsible for meeting customer project deadlines, customer satisfaction for services, and identifying leads/upsell opportunities.

What You'll Do

• Collaborate with our customers to understand their business challenges and helps them leverage the connection between our data-rich platform and their systems to increase their competitiveness in the marketplace
• Build deep relationships with senior technical individuals within customers IT departments to and help them realize the value the Motive’s platform provides to their organization
• As the product owner for PS-built integrations, gather requirements and design custom & scalable integration solutions for our customer’s use cases using Java and the Mulesoft platform.
• Capture and share best-practice knowledge amongst the internal stakeholders in product, sales, marketing, customer success and support departments