Lead Human Resources Technology Analyst

Description:

The Lead HR Tech Analyst will play a vital role in supporting Discover's HCM business processes by leveraging their expertise in Workday and related HR technologies. The primary objective of this role will be to ensure the efficient operation, configuration, and continuous improvement of the Workday Human Capital Management System to meet the needs of our employees and the business. This role will work closely with various stakeholders, including HR, Compensation, talent acquisition teams, and learning and development professionals, to ensure the effective implementation and utilization of the Workday platform. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities:
Leads Workday configuration and solutioning in partnership with Product owners
Work closely with People Analytics team for workday reporting and dashboard enhancements
Partners with IT team on integrations and build of Workday Extend apps
Coaches and mentors HR Technology Analysts – sharing Workday expertise.
Supports Workday release management, reviews release summaries, and releases readiness documents from solution vendors. Identifies enhancement solutions and impacts to downstream systems.
Partners with technology teams and third-party consultants to develop and deploy data interfaces and systems integrations.
Provides project management oversight for decentralized projects, programs, and initiatives.
Research system trends with a focus on product and service development, delivery, and support.
Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applies key technologies. Examines trends in information systems training, materials, and techniques. Through classes, training, use of collaborative tools at work, cloud communities, continually increases both HR knowledge and HR Technology application/tools knowledge.
Recommends process and customer service improvements, innovative solutions, and policy changes. Designs and develops user procedures, guidelines, and documentation to support change management initiatives.
Manages and resolves issues with HR systems
Drives continuous improvement and service delivery excellence within the functional area by ensuring a well-controlled environment through effective processes, workflow, and technology.
Develops or implements quality control programs to ensure quality of HR data.

Minimum Qualifications

At a minimum, here’s what we need from you:
Bachelors’ Degree in Information Technology or Human Resources

6+ years experience with Human Capital Management Systems

3+ years with configuration knowledge of 2 or more Workday modules including HCM, Recruiting, Advance Comp, Payroll, Time & Attendance, Performance & Talent Management

2+ years with advance excel experience

In lieu of a degree, 8+ years’ experience with Human Capital Management Systems