Description:
POSITION REQUIREMENTS
- A higher technical degree is required for the IT Technician position
- Demonstrates professionalism and contributes to a positive work/learning environment.
- Uses active listening, observation, reading, verbal, nonverbal, and writing skills effectively.
- Maintains an acceptable attendance record and is punctual.
- Reacts productively to interruptions and changing conditions.
- Repairs & maintains company equipment
- Working knowledge of VMware, virtual networks, and vSphere
- Protocol for office, lab, and manufacturing environments
- Works efficiently with limited supervision. Prioritizes tasks to meet deadlines.
POSITION RESPONSIBILITIES
- Ensures hardware and software compatibility. The IT Technician receives, inspects, and tests equipment/software.
- Maintains an effective configuration management system. Sets up LAN, WAN, terminal services, and Wi-Fi networks and maintains file servers (e.g., users, space allocations, backups, etc.)
- Proficient in troubleshooting, configuration, installation, and repair of electronic systems and computers, as well as a solid mechanical aptitude
- Solid knowledge of electro/mechanical device repair with attention to detail
- Ability to speak effectively before customers and act in an advisory capacity
- Requires exceptional interpersonal and communication skills in the business environment and a commitment to professionally represent TriStar
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Performs other specific job-related duties as directed including office re-supply, trash/clean-up, and warehouse tasks.