Instructional Designer

Description:

The Instructional Designer, reporting to the Delivery Team Manager as part of the Talent Management organization, partners closely with project team members, subject-matter experts, leaders, and cross-functional project teams to integrate learning solutions as the business rapidly moves forward. The Instructional Designer is a contributor to various project teams, and owns design and delivery of learning solutions to ensure our employees have an exceptional learning experience.

You will get to:

• Apply human-centered design principles and contemporary methods of adult learning theory to design and develop high-quality, learning solutions (courses, videos, job aids, and other training resources)

• Collaborate with Program Managers, Program Operations Leads, trainers, and subject matter experts to understand project objectives, conduct needs analysis, and align solution documents (learning plans, instructional plans, storyboards, etc.)

• Design and develop assessments and evaluation strategies to measure the effectiveness of training programs and make data-driven improvements

• Utilize industry-standard authoring tools, multimedia software, and AI tools to create interactive and visually appealing learning content

• Participate in cross-functional project teams to support a wide variety of business lines and create learning solutions for employees across Zillow Group

• Write observable, measurable, and relevant learning objectives

• Apply human-centered design principles to reimagine and improve the learner experience and enhance knowledge retention

• Create engaging learning materials, such as presentations, virtual learning solutions, learner guides, facilitator guides, leader guides and toolkits, assessments, and videos

• Develop effective instructional exercises and assessments that support the desired learning outcomes and objectives

• Adhere to accessibility standards and Talent Management design standards

• Update, curate, and maintain learning content

• Handle multiple projects simultaneously, ensuring timely delivery of high-quality training materials

• Stay up-to-date with industry trends and standard methodologies in learning and development, incorporating innovative approaches to enhance program effectiveness

• Complete small project requests that are in-scope, but do not need the support of a full project team