Inside Sales Representative

Description:

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Job Description

General Responsibilities:
 

• Pro-actively sell our products and services
• Prepare quotations and quote price and delivery
• Follow up on quotations
• Enter orders
• Coordinate internal and external processing
• Communicate via phone, fax and e-mail with internal and external customers
• Build and maintain customer relationships
• Provide customer service, responding in a timely manner
• Communications with Management/Outside Sales to keep account information current
• Travel as needed
• Responsibilities include but are not limited to the above
  
   

Account Management – including:
 

• Planning/controlling inventory in accordance with customer forecasts and company turnover goals
• Order entry and releases
• Delivery scheduling and expediting
• Price maintenance and updating
• Growth of market share
• Meets TKMNA Employee Attributes/Competencies
  
   

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Qualifications:

Minimum Requirements:
 

• Bachelor’s Degree in a related field or comparable experiencence.
• At least 2 years Inside Sales or Customer Service experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.