Hospice Admissions Manager

Description:

Benefits include:

• Comprehensive orientation/on-the-job training program
• Medical, Dental and Vision
• Life / AD&D
• Short-Term/Long-Term Disability
• Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program
• Educational Assistance / Continuing Education
• Sick, Vacation, Holiday Pay

The Hospice Admissions Manager position is open in our Ontario location and surrounding areas. This is a Full-time position.

Requirements of the Hospice Admissions Manager:

• • A minimum of 2 years Hospice clinical experience.
  • Current Registered Nursing license in the State of California.
  • Strong leadership abilities.
  • Excellent communication skills.

Hospice Admissions Manager Duties Include:

• • Demonstrate support and fulfillment of the agency’s mission, vision, values.
  • Implements and monitors agency initiatives to achieve strategic goals.
  • Communicates, collaborates and coordinates in a positive and professional manner with all peers, leaders and staff. Cooperates with all departments by sharing information as requested or needed in a timely manner.
  • Supports a healthy work environment by promoting effective communication, collaboration, cooperation, and conflict resolution with all departments and all levels of staff.
• Maintains ongoing public relations and communication with physicians, hospital and facility staff, and referral sources regarding patient care and all available agency services.
• Works cooperatively with the acute hospitals, skilled nursing facilities, and medical groups in the community to plan and coordinate Hospice services for referred patients.
• Provides ongoing supervision to admission department staff to maintain quality care. Stays current with staff evaluations and supervisory visits.
• Provides for, motivates and encourages staff development and growth.
• Conducts counseling, teaching and guiding of Hospice personnel.
• Oversees planning and implementing orientation of new personnel and students.
• Coordinates and conducts regular department meetings.
• Participates with other departments to ensure that patients are informed of their hospice benefits and admitted to the hospice program when appropriate.
• Serves as a consultant to staff and outside agencies. Recommends and/or assists with problem solving.
• Provides direct supervision to the after-hours clinical staff.
• Reviews clinical documentation on an ongoing basis to ensure compliance with eligibility requirements and maintenance of quality care and documentation standards.
• Oversees the para-professionals involved in the referral process:
• Scheduling appropriately and timely
• Arranging transportation, delivery or DME and medications
• Appropriate communication with the patient, family and referral source as needed
• Responds to all referrals with a sense of urgency
• Monitors the timeline of referral to admission
• Oversee the professionals involved in the admission process:
• Evaluation and admission is done timely utilizing appropriate triage skills
• Referrals are responded to with a sense of urgency to provide care
• Patients and families are informed of hospice services and the benefit of these services to them
• Monitors the conversion rate of referrals to admission status of individual RN’s and Social Workers
• Referrals are discussed with the admission staff while they are with the patient if RN/SW feels patient does not meet eligibility requirements or the patient is receiving treatments that are not usually covered by the hospice benefit.
• Evaluates, recommends and assists with the development of hospice policy and procedures.
• Is motivated and takes initiative with regards to the development of the Hospice Admission department and remains current in understanding of Medicare/Medi-Cal Hospice Regulations.
• Participates in Performance Improvement Program.
• Participates in agency goals and objectives.
• Maintains professional accountability; manages time effectively.
• Communicates effectively with public, co-workers, subordinates and superiors. Understands proper channels of communication within the agency.
• Maintains patient/family confidentiality as per HIPAA regulations.