Description:
Higher Education Generalist-Ranger Campus Job Description
Reports to the Registrar and the VP of Administrative Services (items 11-15). The major duties and responsibilities include:
- Provide customer service for the Ranger Welcome Center.
- Providing secretarial support and assistance to the Registrar.
- Develop, maintain, and operate various technologies.
- Review and improve system operations practices.
- Advise and Register students
- Plan and assist with Ranger Round Up
- Remain current and knowledgeable of Financial Aid processes and procedures.
- Provide immediate response to problems and emergency situations affecting normal operations.
- Work closely with appropriate external vendors to ensure efficient functionality of resources.
- Responsible for providing educational guidance and assistance for students.
- Counsel and advise students in specific curriculum decisions including the choice and scheduling of courses, selection or change of majors and minors, etc., providing referrals to specific departments, as appropriate.
- Plan schedules, recommend courses and determine appropriate education solutions for different types of students.
- Assist in recruiting prospective students in Eastland County.
- Research and resolve website functionality issues.
- Assist with the webmaster duties.
- Run reports as needed to show website usage.