Head Of Relationship Management

 

Description:

Leader of Relationship Management for the Corporate Finance Group in the United States managing a team of Account Management and overseeing Business Development strategies.

Senior role accountable for the development and execution of commercial strategy with a focus on extending existing customer relationships and developing new business relationships.

Scope and key Responsibilities:

  • Overall line management of the US Corporate Finance Group within the Relationship Management team. Lead the efforts to attract, hire, train and retain talented staff while optimizing the organizational structure.
  • Develop efficient and effective account management plans. Establishing a proactive customer outreach strategy; setting and ensuring that the teams are meeting annual targets
  • Lead the design, implementation, and execution of a proactive strategic business development plan for the US Corporate Finance Group. Develop and implement a variety of new business initiatives and implement best practices in sales techniques to achieve the sales targets for the team.
  • Collaborate closely with other teams within RM and Commercial
  • Provide feedback on product needs, ideas, and concepts to the Product Management team where appropriate.
  • Work closely with Marketing, Pricing, and Operations groups to optimize the functioning of Relationship Management for the US Corporate Finance Group.
  • Acts as facilitator of expert panels in internal and external meetings; speaker at conferences and events.
  • Lead review of team budget, forecast, and staffing needs for the team.
  • Expected to be actively engaged with key customers. Travel up to 30% of the time meeting customers and attending conferences.
  • Deep experience leading a sales team towards measurable and ambitious targets within the US region; preference for public and private market exposure, in addition to ESG, cyber (and any other non-rating activities)
  • Define and manage outreach campaigns based on current and emerging customer needs; account for varying customer segments
  • Ability to think holistically about a market in the broader context of their own and other territories and able to formulate a strategic and tactical plan for the Corporate Finance Group with high autonomy. This includes a detailed SWOT analysis for the area and concrete proposals regarding how to fully exploit opportunities and how to address gaps.
  • Ability to effectively and eloquently chair several meetings daily with customers and intermediaries across a large range of different profiles on short notice or with little preparation.
  • Speak and communicate convincingly in front of senior management, customers, and larger audiences; adept at being a spokesperson for an organization/business
  • Maintain active relationships with customers and intermediaries at all levels independently and with minimal oversight.
  • Ability to “think out of the box” and work closely with other Commercial and R&R stakeholders to drive various agendas to benefit Commercial overall
  • Excellent negotiation and influencing skills.
  • High autonomy in achieving business objectives, strong leadership and management skills.

Academic Qualifications / Work Experience:

  • Minimum of Undergraduate degree preferably in finance, accounting, business or economics.
  • A graduate degree is desired.
  • 15+ years of experience in senior Corporate roles, such as Treasury, Finance, Strategy, Business Development.
  • Solid track record in a management position leading a sales organization, business development and/or client relationship role is essential.
  • Expert level knowledge of key characteristics and dynamics of rating agencies, capital and credit markets.
  • Some level of Six Sigma knowledge a plus

Organization Moody's
Industry Management Jobs
Occupational Category Head of Relationship Management
Job Location New York,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Department Head
Experience 15 Years
Posted at 2023-05-25 7:12 am
Expires on 2024-12-29