Description:
Department Specific Responsibilities
- Leads by example as a great ambassador for the museum while maintaining a focus on providing excellent customer service with all visitors to ensure a positive experience.
- Helps all guests, clients, vendors, and museum employees to understand and comply with museum guidelines, and polices in a manner that ensures an outstanding guest experience.
- Works primarily in customer-facing roles for Eskenazi Museum of Art, including posts in galleries, guest services desks, and exterior spaces per operational requirements of the department.
- On occasion they may work at an EMA Security monitoring station under direction from Security Panel Operators or perform other tasks as assigned or apparent.
Qualifications
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Preferred
- 1 year in a safety or security related field or a customer service environment
SKILLS
Required
- Possesses excellent communication skills
- Coordinates well with all stakeholders in all settings