Groups Assistant

Description:

As the Groups Assistant, you will be working closely with the Food & Beverage Manager/ Event Coordinator/Front Operations Manager and our Reservations groups team to assist in the maintenance of all national and international groups. You will ensure the best quality of guest service is received.

• Monitor changes to group bookings
• Maintain communication with management regarding changes to group bookings
• Maintain files and folders for all groups
• Provide a weekly schedule, detailed with al groups and events scheduled to arrive at the lodge and restaurant
• Greet the tour directors as they arrive to ensure all requirements are set for the arriving group
• Assist Front Desk staff as needed
• Assist Food & Beverage Manager for group events as needed
• Assist in data entry of the group mainfest

What skills and experience do you need for this job?:

Skills + Abilities:

• Strong interpersonal and communication skills
• Excellent organization and detail-oriented skills
• Previous guest service experience

Physical Abilities:

• Ability to perform duties of the job with regular sitting, standing, walking, seeing and hearing
• Must be able to regularly lift up to 30 pounds