Assist in processing school group reservation data using Patron Manager (CRM built on Salesforce Platform), including invoicing, creating schedules, and tracking scholarships and other data.
Assist in annual updating of school group reservation processes.
Assist with preparation for school group field trips to the Museum, including reviewing upcoming schedules, preparing clipboards, chaperone schedules, and preparing lunch spaces.
Support school groups during Museum visits, including arrival check-in processing, assisting lead chaperones, and transitions guidance.
Support teachers and chaperones at the Museum by answering questions about schedules, exhibits, and emergencies.
Assist in field trip outreach to school groups.
Work closely on daily administrative school group logistics with Group Tours Manager and Student Experience Manager.
Work closely with Museum Educators, Group Tour Coordinator, Volunteer Manager, Director of Education, Senior Director of Education, and Chief Education Officer, as needed.
Provide support to the Education Team in all its activities, as needed.
Work occasional Museum evening and weekend programs, as needed.
Assume other tasks, projects, and responsibilities, as assigned.