Description:
Mosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it\!
We are currently looking for a Territory Sales Manager to join our innovative, growing company. The Territory Sales Manager will be responsible for driving product sellout within an assigned territory of 50 carrier and retail stores in a dedicated geographical territory. TSM will cultivate relationships with retail partners and field leadership to collaborate to drive strategic initiatives for increased sales and market share of brand products. Develop a comprehensive approach and tracking of training for direct/indirect customer sales, associate training, and influencing store associates at all levels. Responsible for coordinating and leading training events, whether 1:1 or group trainings, formal and informal, In person and virtual.
The Territory Sales Manager will:
- Drive increased sell through and market share for each store within the designated territory through a comprehensive approach including direct and indirect customer sales, associate training, and influencing store personnel at all levels
- Build relationships and interact with retail partners to share knowledge through training to build brand advocacy. Includes group meetings, incentives, lunch & learns, virtual trainings and other strategic activities to help drive sales.
- Complete data collection for insights and daily activities using Mosaic systems. Provide market level reporting including market intelligence, competitive activity, feedback on current retail market conditions, and/or opportunities that impact sales and market share
- Train and Influence Retail Sales Associates whose primary role is to train & engage store sales associates and customers on products and devices, build and maintain relationships inside the store and virtually
- Maintain highly visible and consistent presence in designated retail stores within assigned territory
- Ensure product display in-store is consistent with Retailer’s planogram guidelines and that devices are cleaned and functioning properly (Level 1 Merchandising)
- Other duties as assigned
Qualifications
- Bachelor’s degree preferred
- 5 – 8 years combined sales and/or retail sales experience preferred with strong relative experience in retail business and/or wireless.
- 3 years’ supervisor / management experience managing direct reports in a retail and/or retail sales field, has full authority for personnel actions.
- Ability to schedule/lead/record virtual training and virtual events with minimal support and have adequate space to accommodate.
- Ability to coordinate and lead formal / informal training events on product features and benefits within store, market and virtually.
- Proven ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity.
- Proven experience managing and tracking performance against assigned directives and KPIs.
- Proven experience collecting and reporting information on competitive product and service offerings to management.
- Ability to cultivate strong relationships with retail partner store and regional field leadership to further collaborate on how best to drive incremental sell through for the brand.
- Ability to work directly with store management and store team members in a sales-driven retail environment to identify and execute on opportunities to increase advocacy and sell out of products.
- Ability to prioritize store visits during optimal store-traffic periods to maximize impact and meet training objectives.
- Have access to adequate space to conduct virtual training events
- Knowledgeable assisting in the analysis of sales and market/territory data used to provide consultation and/or correction for under-performing stores.
- Outstanding organizational skills, attention to detail, and prioritization of tasks.
- Superior interpersonal skills to work closely with other team members, sales associates, retail sales management, and clients
- Excellent judgment, effective problem-resolution skills, and the ability to balance multiple (and often conflicting) demands.
- Excellent written communication, verbal communication, and presentation skills.