Global Account Manager

Description:

As a Global Account Manager at Collinson, you’ll be at the forefront of our mission, managing relationships with one of our largest clients in the financial services sector. You’ll collaborate with regional teams to develop and execute a holistic global strategy, ensuring that our products not only meet but exceed client expectations. Your role will be pivotal in driving growth, enhancing client satisfaction, and shaping the future of the travel experience.

Key Responsibilities

• Strategic Leadership: Work alongside the Global Account Director to align regional strategies into a cohesive global plan that drives success across multiple product lines.
• Client Engagement: Cultivate strong, trusting relationships with key decision-makers within our client’s organization, acting as their go-to advisor.
• Operational Excellence: Oversee day-to-day activities, troubleshoot operational challenges, and ensure the smooth delivery of services.
• Innovation & Growth: Guide clients on best practices for leveraging our products, driving adoption, and identifying new opportunities for expansion.

What You Bring to the Table

• Proven Expertise: Experience in product, account, or relationship management within European or international markets.
• Commercial Insight: A sharp understanding of competitive environments and the ability to translate market needs into actionable strategies.
• Industry Savvy: Familiarity with the travel industry and financial services, coupled with a deep understanding of customer loyalty and engagement.