Description:
Operational Responsibilities
- Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results.
- Reviews data on incoming flights such as scheduled or estimated times of arrival/departure, destinations and down line station stops, to plan operation.
- Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees.
- Willingness and ability to work beyond scheduled times due to irregular operations and/or business need.
- Performs periodic inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles.
- Responsible for compliance with Station controls and Internal Audit standards.
- Investigates causes of accidents and recommends safety measures for preventing further occurrences.
- While performing the duties of this job, the employee may regularly work outside, in all weather conditions.
People Leadership Responsibilities
- Sets a positive, accountable example for station team to ensure excellent customer service.
- Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships.
- Demonstrates a calm, direct demeanor during periods of high volume or irregular operations.
- Provides coaching and direction to the station team to achieve operational goals.
- Maintain strong working relationships with OAL / airport authorities / vendors / union / governmental authorities (FAA/TSA/CBP)/internal divisions.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program.
General Business Acumen Responsibilities
- Manages the station budget, staffing forecasts and resource requirements.
- Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image
- Monitor local vendor performance including GSE maintenance, janitorial, etc.
- Prepares and submits recommendations designed to improve efficiency of fueling services.