Financial Aid Assistant

 

Description:


Under the direction of an assigned supervisor, perform specialized clerical duties and provide technical assistance in support of financial aid programs and services.

ESSENTIAL FUNCTIONS:

  • Provide technical assistance and information to students regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.
  • Evaluate and compare financial aid application with verification documents submitted by the student; determine if documentation is accurate and substantial for file processing; perform initial review of files and clear income, dependency and citizenship discrepancies prior to advisor review. Request supporting documentation required to determine financial need.
  • Provide assistance and information to students regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.
  • Operate and troubleshoot scanner hardware and software. Scan and link financial aid documents to student's identification number for future file review.
  • Process financial aid applications and forms; type and mail student loan applications, review records for changes in status; request transcripts, records and other information as needed to assure complete and accurate documentation.
  • Operate a personal computer to obtain, verify or update financial aid information and records; input a variety of information and data to maintain records and files; generate letters and reports.
  • Develop and maintain the financial aid application database; code and enter data from forms and records; operate back-up systems and generate reports.
  • Answer telephones and provide information and assistance; explain departmental policies, procedures and functions according to established guidelines; respond to requests for information from district officials, faculty, students and other institutions.
  • Read, interpret, apply and explain a variety of rules, regulations, policies and procedures related to student financial aid programs; evaluate dependency and citizenship status and request appropriate documentation.
  • Type and mail student loan applications; dispense loan checks as required.
  • Establish and maintain a variety of files and records; maintain confidentiality of information and records.
  • Perform a variety of clerical duties in support of assigned functions; receive, sort and route mail; order and maintain supplies and materials; mail applications, forms and letters.


SECONDARY FUNCTIONS:

  • Coordinate communication and activities with other district departments and personnel, educational institutions, governmental and private agencies, and the public. Conduct presentations to educate students and parents on financial aid eligibility; participate in college fairs.
  • Assist in determining student need and eligibility as assigned.
  • Train and provide work direction to hourly and student workers as assigned.
  • Maintain departmental area(s) in a safe, clean and orderly condition; assure compliance with established safety procedures and regulations.
  • Maintain currency of qualifications for area of assignment.
  • Perform related duties as assigned.

Organization Grossmont/Cuyamaca Community College District
Industry Accounting / Finance / Audit Jobs
Occupational Category Financial Aid Assistant
Job Location California,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-07-01 3:40 pm
Expires on 2024-12-08