Field Supervisor

Description:

The Field Supervisor is responsible for driving business and commercial performance for a portfolio of spirits brands across New Jersey. A strategic leader, this role will manage a large team of Customer Development Specialists who are each responsible for driving significant brand and commercial initiatives for the DIAGEO spirits portfolio in high value off-premise accounts across the state.

Reporting to the agency’s leadership team, the Field Supervisor will work collaboratively with our client and distributor to identify commercial and/or execution gaps within identified territories using data, and motivating teams to attain and surpass established goals.

Core Responsibilities/Activities:

Utilize depletion data to identify and set commercial goals in conjunction with DIAGEO performance leads
Hire, onboard, and provide personalized coaching and feedback to team members, empowering them to enhance performance and exceed goals
Lead by example, building and maintaining a team dynamic that provides the space for Specialists to thrive, contributing to both individual and team success
Effectively pre-plan with team members to close gaps and execute trade programs
Travel within the assigned territory to work with direct reports 1:1 to gain an understanding of individual successes and challenges
Communicate regularly with client counterpart and distributor network to align on market execution approaches. 
Drive local team culture. Highlight team successes, drive support for local initiatives across the agency team and with local client and distributor partners
Budget Management. Manage personal and team budgets at state and individual level, including account support and T&E planning
Legal and Compliance Accountability. Enforce and monitor all legal and marketing code guidelines with direct reports
Identifies opportunities for growth through competitive, channel and/or consumer insights and presents intelligence to the team / greater organization and aid in the development of innovative programs and ideas 

Cross Functional Leadership: 

Leverage the Agency network for cross channel training, education, and experiential (e.g., tequila dinners, launch events, etc.) 
Support and contribute to peer mentorship, collaboration, and knowledge sharing initiatives among team members to enhance team performance and development
Leads key agency initiatives on behalf of designated team including:
Brand/category knowledge and business skills training
Point of sale management
Brand and portfolio programming implementation
Brand, market, competitive and customer insight curation
Local reporting efforts
Leadership requests
What Success Looks Like: 

As a Field Supervisor, you'll lead a remote sales team, spending three days per week in-market across the state
Your primary responsibility is to support and guide your team to achieve goals and drive commercial growth within the state
Delivery of program activities within the off-premise environment 
Positive 360º feedback from manager, direct reports, and client partners
Effectively communicate local progress and success stories to both agency and client stakeholders, ensuring transparency and comprehension of achievements within the state. 
High rate of added value across territory (going over and above with our client partnership in the field)
High team retention rate/career advancement within agency network

The physical demands of this role require the following:

Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display point of sale
Frequent lifting and moving cases of product and other objects of 50 pounds or more

The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day

Qualifications

5-7 years of experience in a field-based or field marketing role with management experience
College degree (4-year) or B.A./B.S. equivalent with focus on Communications, Marketing or Business
Experience leading, coaching, and developing a team
CPG, spirits, distributor, broker, or Agency experience is a plus
Strong budget management skills
Adept at communicating clearly and concisely with clients, partners, colleagues, direct reports, and other professional audiences
Proven ability to meet deadlines, juggle multiple projects, and work independently
Highly proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint 
Persuasive selling and negotiation skills are required to develop and maintain strong relationships
Knowledge of alcohol regulations, rules, market trends, and competition preferred
Role is remote and requires time spent in market working with team members across the state 3 days per week
Must have valid driver's license, with clean driving record/background check
Must be willing to travel within assigned sales region
Must be able to lift and move cases of product frequently
Must be able to climb, kneel, and stoop to arrange and display point of sale
Must be willing to work weekends and holidays, as needed