Field Service Engineer

Description:

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Reporting to the Field Service Manager the Field Service Engineer is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs. This position will be located in Greenville, Spartanburg or surrounding areasand will be remote.

In this role, a typical day will look like:
 

• Provide ongoing care and support for our customer's equipment.
• Install our products and solutions at customer locations.
• Diagnose and resolve challenges and problems.
• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
• 100% travel within a 2-hour radius of Greenville, South Carolina. You can expect occasional overnight stays with company-paid accommodations and meals.
  
   

The essential requirements of the job include:
 

• 3+ years of field service experience and/or customer-facing roles.
• Willingness to travel 100% of the time to customer facilities.
• Associate's/Technical degree preferred, or a combination of education and experience.
• Experience repairing, troubleshooting, and diagnosing different kinds of equipment. Electrical and mechanical experience is preferred.
• Valid driver's license and clean driving record required.