Description:
- The Robotic Field Engineer will have the ability to manage all Operational issues with System Software, Bots, Structure, Stations, and will prioritize daily activities at customer site.
- Work with Support team to proactively identify issues impacting Operations and address them during planned downtime window.
- The Robotics Field Engineer is a flexible, hands-on individual who has electro-mechanical aptitude and familiarity with Linux/command line and can manage customer relationship.
Responsibilities will include:
- Manage system operations and resolve system issues on day-to-day basis.
- Effective communication with on-site Ops team and Support team.
- Maintain and troubleshoot all Robotic and Structure issues causing operational interruptions.
- Collect information on any system issue identified on daily basis and provide feedback to Support team.
- Implement any recommendations from Alert Support team and provide updates.
- Perform any engineering recommended upgrade or rework.
- Complete Quality checklist and send it to the appropriate Alert Lead.
- Maintain all electro-mechanical tools, and spare parts in good condition at all-times.