Description:
We are looking to add Field Service Technicians to join our service team. The position requires an individual who has mechanical aptitude, and is dependable, safety minded, and works well within a team environment. You will be responsible for hands-on field service work and we are looking for technicians with various levels of experience ( Tier 1, Tier 2 and Tier 3).
Responsibilities:
- Responsible for all network field activity on Cogent network.
- Installation of Network Elements within Cogent Communications locations ( Data centers, POPs, Hubs).
- Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes.
- Responsible for maintaining the Cogent fiber network ( locates, maintenance, splicing, emergency restoration, transmission equipment maintenance)
- Responsible for maintaining Cogent Data Centers ( facility maintenance, compliance, equipment maintenance)
- Management of contractors and vendors.
- Independent and self-starter.
- Work with Network Planning and Customer Service Delivery to provide Field perspective to network deployment as well as to provide expertise in deployments.
- Maintain proficiency within the telecommunications infrastructure, fiber, CWDM and DWDM technologies.
- Work with AC and DC power systems.
Qualifications:
- Travel 30%, 5+ years of experience on telecommunication networks.
- 1+ years of field experience in DWDM and / or IP networks
- Experience in the use of telecommunications test equipment: optical power meters ( OPM – OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results
- Strong problem solving and troubleshooting skills.
- High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion.