Executive Director

Description:

As a member of the Office of Advancement’s Communications and Donor Experience team, the Executive Director of Donor Experience will engage internal colleagues, donors, alumni and the campus community at-large to bring a donor-centered approach that provides consistent and exceptional donor experiences across all giving levels and giving behaviors.

The Executive Director serves as a member of the Division of Advancement’s Senior Leadership team and oversees a team of six full time staff members dedicated to various facets of the UT Knoxville Advancement division’s central donor experience operation (including stewardship, events, physical and experiential recognition, data and reporting), as well as direct support for campus-wide academic colleges and units. Additionally, the Executive Director leads and executes the endowment reporting process for the UT Knoxville campus, as well as custom donor experience plans for the university’s principal gift donors and campaign related stewardship efforts.

Job Responsibilities Include, But Are Not Limited To

Stewardship: Leads the campus-wide development, implementation, execution, and evaluation of all stewardship and donor relations programs, processes, and systems (including colleges, units, and programs) to enable Advancement-wide fundraising goals. Leads and executes university-wide endowment reporting process.

Management & Leadership: Inspires and leads a team responsible for stewardship, donor relations, and recognition efforts that support annual, major, principal, planned, and corporate gifts. Serves as a member of the Advancement Senior Leadership team, including strategic partnership and

collaboration with key areas of Advancement division.

Donor Relations: Partners with advancement and university leadership to develop and deploy engagement strategy for top donors, including dedications, events, or specialized communication. Provides consistent communication, education and training to Advancement staff and campus partners about donor relations and recognition policies, procedures and guidelines.