Description:
The purpose of this request is to procure Systems Analyst services for ODOT Technical Services Branch (Tech and Data Unit - TDU).
The primary tasks the contractor shall perform are as follows:
- Provide consultations and solution recommendations for ODOT’s Enterprise Content Management (ECM) software ProjectWise tool.
- Create as-is and to-be process documentation.
- Use a variety of information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define and document complex business data requirements from Business teams.
- Identify areas for improvement in current systems.
- Collaborate with business partners and stakeholders in the development and improvement of business processes in relation to ECM.
- Conduct, document and present impact analyses.
- Create and manage requirements traceability matrix.
- Create and support the creation of functional specifications for data models, customizations, extracts, and reports.
- Create implementation documentation and support the implementation process.
- Develop design changes in the asset management software and development and testing environments and collaborate integration into the existing business production environment with the rest of the team.
- Plan and support data cleanup activities.
- Prepare test data, implement and support test activities including the creation of test plans and test cases; test enhancements and track results.
- Create and implement regression test plan and test cases.
- Plan and support user acceptance testing.
- Coordinate with other team members to reach project milestones and deadlines.
- Engage and build strong working relationships with IT, Business and Sourcing partners.
- Create training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations and training data.
- Conduct in-person and remote training (for Business and technical audiences).
Troubleshoot issues, determine causes, and provide options for fixing the issues:
- Experience with ECM software (specifically, Bentley’s ProjectWise software).
- Business analysis skills.
- Strong communication skills (verbal and written).
- Development and systems/data analyst skills for release development tasks.
- Testing/analysis skills for the release development tasks and release acceptance testing tasks.
- Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activities.
- Ability to complete work without direct supervision.
- Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking and organizational skills.