Enterprise Account Executive

Description:

You will be responsible for top line revenue growth and overall customer adoption. You possess both experience to engage at the Senior level as well as a sales background that enables them to easily interact with enterprise customers and operational experience on how to get deals done. You should also have a demonstrated ability to think strategically about business, product and technical challenges with the ability to build and convey compelling value propositions.

What you'll be doing:

• Manage and develop a subset of Zendesk tier 1 clients

• Create new relationships and close new business throughout each organization

• Establish C-level executive sponsorship

• Partner close with Business Development Representatives, Associate Account Executives, and marketing
  Ensure existing clients are supported

• Coordinate account planning activity across account base

• Develop strategy and objectives for each account in order to align and facilitate the best practice for each and every use case and to predict the quantify expansion opportunity

• Coordinate Zendesk leaders, industry and subject matter authorities as well as executives

• Ultimate point of accountability for all customer issues & opportunities

• Communicating & raising, when needed, to the Zendesk leadership team

• Tracking all critical activities & ensuring a deep understanding of the status of a deal at every stage of the process

• Effectively advise & influence customers through consultative selling techniques & substantial marketing campaigns

What you bring to the role

• Experience selling to VP & C level executives

• 8-12 years of software selling experience; SaaS required

• Bachelor's degree or equivalent work experience

• Supervise all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.

• Leading & closing complex sales-cycles using solution selling techniques

• Track record of over-achieving quota (top 10% in your company)

• Strong interpersonal & presentation skills.

• Of uppermost importance is their desire to be a part of a team, to contribute to their colleagues’ success and to be perceived as a consummate professional across the business.

• Every high-tech sales role requires hard work, commitment, energy, enthusiasm, a can-do attitude and positivity coupled with many other “right behaviors” which ultimately come down to being a person of integrity.

• Willingness to travel