Description:
As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision.
THE IMPACT YOU WILL MAKE
The End User Services - Technology Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Develop moderately complex solutions for application design and IT infrastructure components.
- Understand the end-to-end performance of IT platforms.
- Draft and maintain policies, guidelines, and standard operating procedures.
- Independently monitor advanced performance and capacity metrics for technology solutions.
Qualifications
THE EXPERIENCE YOU BRING TO THE TEAM
Desired Experiences
- Bachelor degree
- SharePoint/Microsoft Certifications
Skills
- Microsoft Teams administration, 3rd party app integration
- SharePoint Administration and Managment
- Experience determining causes of Windows operating system errors and taking corrective action.
- Experience Monitoringand managing operating systems (OS),and staying current on patches, upgrades, and other elements of the OS.
- Experience with Power Platform tools suite
- Experience deploying desktop cloud infrastructure.
- Experience with PowerShell scripting
- Experience applying & setting up GPOs.
- Ability to recommend tools to be used for cloud environments, physical devices, and implementing approved tools
- Ability to write and maintain documentation of relevant operating procedures and processes.
- Experience working with people with different functional expertise respectfully and cooperatively toward a common goal.
- Skilled in establishing and maintaining consistency of a product's performance.
- Experience using JIRA
- Knowledgeof end user computing security tools such as McAfee, Carbon Black, Illumio, etc.