Employee Relations Consultant

Description:

HR Consultant to Colleagues and Managers : Has a variety of interactions with managers and colleagues including responding to queries and issues related to HR policies and processes. Operates interdependently as part of a centralized shared services team to organize priorities and resolve issues. They interact with People Org Business Partners, General Counsel, Compliance and other interdependent functions to determine appropriate course of action and bring queries and issues to closure. Core areas of consulting include:
Performance Management: Provides advice and counsel on performance management issues. Partners with the colleague, manager and other business leaders to address performance gaps and facilitates discussions/ process to assess appropriate action. Provides coaching to managers on all aspects of performance including delivering feedback effectively and improving performance.
Workforce Relations : Conducts investigations independently and brings to closure following appropriate protocol. Partners with senior investigators on critical complex situations that have potential for broad exposure.
Policy/ Procedure/ Employment Practices and Laws : Responds to complex questions about HR policy/process. Supports managers in applying HR policies to high-risk situations; ensures People Org Business Partners are appropriately involved so that appropriate visibility is achieved.
HR Program Effectiveness/ Project Participant : Provides input and feedback to Employee Relations Management on gaps and opportunities for improvement in HR programs and internal partnerships. Represents Operations in projects to develop/refine HR programs as assigned by manager. Acts as an HR Subject Matter Expert in areas of expertise.